10/15/2020 0 Comments Does Cricket Fix Cracked Phone Screens
However, certain Cricket-branded phones offer the Cricket Two-Year Worry Free Warranty.Refurbished wireless devices carry a 90-day manufacturers warranty from the date of purchase.
Please review the warranty information provided by the manufacturer of your device for more info. Most warranty claims are fulfilled through Crickets exchange-by-mail program and may not be fulfilled through an authorized Cricket retail location. Warranty claims for new iPhones, the ZTE Velox, and the Moto G are fulfilled through the original equipment manufacturer. To make a warranty claim: Visit and follow the prompts on the site, or Contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable. Follow the instructions provided by the Returns Center, and make sure to keep a copy of the tracking number from the shipping carrier. Domestic shipping costs for valid warranty exchange returns will be covered by Cricket Wireless. The Returns Center will inspect the warranty exchange return and decide if it meets the conditions of the warranty exchange return policy. For valid warranty exchanges, the Returns Center will ship the same or similar replacement model, which may be a new or refurbished device. The device must be received and inspected for compliance before receiving a replacement. Does Cricket Fix Phone Screens Full Refund OfIf the device meets the warranty exchange return policy conditions, a full refund of the security deposit will be applied to the customers credit card within 5 business days after the Cricket Returns Center receives the defective device. ![]() Does Cricket Fix Phone Screens Software Failure WouldFor example, a software failure would be considered a device defect. Any fees collected as part of the warranty exchange will not be refunded. If you have handset insurance, you should contact the insurance administrator to file a claim. If the device is defective and still under manufacturer warranty, you may return it directly to the OEM. We provide Crickets warranty exchange return program as a supplemental service to the OEM warranty. For iPhone service in Puerto Rico and the U.S. Virgin Islands, please visit their website for more info. Cricket customers assume all responsibility and risk for use of the accessory.
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